Iscr2u Privacy Policy — How We Protect User Data
Iscr2u is committed to protecting the privacy of every user on our platform. This policy outlines the types of information we collect, how it is used, how we store and protect it, and your rights as a Malaysian user.
Information We Collect
During registration, iscr2u collects the personal information needed to verify your identity as a Malaysian user. This includes your full name, Malaysian identity card number (MyKad), date of birth, mobile number, and email address. This information is required to fulfil Know Your Customer (KYC) verification before your first withdrawal is approved.
When you access the iscr2u platform via smartphone or computer, our system automatically collects technical information such as device type, operating system, browser version, IP address, and screen resolution. This data is used solely to ensure the platform runs optimally on your device and to detect any unauthorised access attempts.
To process deposits and withdrawals in MYR, iscr2u collects the necessary payment details, including bank account holder name, Malaysian bank account number, or digital wallet ID (Touch 'n Go, GrabPay). Full card numbers are not stored by iscr2u — only secure tokens are used for transaction reference.
Iscr2u records usage data including game categories visited, session duration, betting history, and interactions with platform features. This data is used to improve the user experience, surface relevant content, and identify any technical issues that need to be addressed.
How We Use Your Information
Information collected by iscr2u is used exclusively for purposes related to platform operations and user needs. We do not sell, rent, or share users' personal data with third parties for marketing purposes.
Primary purposes for data use include: verifying user identity and age for compliance requirements; securely processing MYR deposits and withdrawals; sending important account notifications such as transaction confirmations and password resets; detecting and preventing fraud or unauthorised access; continuously improving platform functionality and performance; and providing relevant customer support when needed.
Iscr2u does not use your data to make automated decisions that affect your rights without human oversight.
Cookies & Browser Activity Tracking
Iscr2u uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you visit our site. They allow the platform to remember your login preferences, language settings, and display preferences so you don't have to reconfigure them on every visit.
There are two categories of cookies in use: session cookies that expire automatically when you close your browser, and persistent cookies stored for a set period to make access easier on future visits. We do not use third-party cookies for targeted advertising.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect login functionality and personalisation features on the iscr2u platform.
- Essential Cookies: Required for core login functionality and session security. Cannot be disabled.
- Performance Cookies: Records how users interact with the platform to help us identify areas for improvement.
- Preference Cookies: Saves your language preference and display settings for a more personalised experience on each visit.
Data Storage & Security Measures
All iscr2u user data is stored on servers protected with industry-grade encryption. Data transfers between your device and our servers use SSL/TLS protocols, ensuring information cannot be intercepted or read in transit.
Access to user data on iscr2u's end is restricted to staff with a legitimate operational need only. All internal access is continuously audited and monitored. User passwords are not stored in readable form — they are hashed using cryptographic algorithms before being saved.
Payment data such as bank account numbers and digital wallet details are encrypted before being stored. iscr2u does not store full credit or debit card information on any of our servers.
Active account data is retained for as long as the account remains active. Following account closure, data required for legal compliance and financial records is retained for the minimum period prescribed by applicable regulatory requirements, after which it is securely deleted.
Your Rights as a User & How to Contact Us
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through iscr2u customer support and will be processed within a reasonable timeframe.
If the personal information we hold is inaccurate or outdated, you have the right to request a correction. Log in to your account and update your profile details, or contact support for changes that cannot be made independently.
You may request the deletion of your account and personal data. Such requests will be processed subject to mandatory record retention requirements under applicable laws governing financial platform operations.
Policy Changes & Contact Us
Iscr2u reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices or legal requirements. Users will be notified of any material changes via in-account notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
For any queries related to data privacy, access or deletion requests, or concerns about how your information is handled, please reach out to our team via email: [email protected]. You may also refer to the FAQ for answers to common questions about privacy and account security.
This policy is effective as of 1 January 2026.
Questions About Your Privacy?
Check the FAQ section for more information, or reach out to iscr2u customer support. To get started, register or log in now.